shop terms

1. Introduction Welcome to Terra Culture (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and the purchase of products including coffee, tea, vanilla, spices, and related items. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website. 2. Eligibility By using this website, you confirm that: You are at least 18 years old, or You are using the website under the supervision of a parent or legal guardian. 3. Products & Services We sell natural products including: Coffee Tea Vanilla Spices All products are subject to availability. We reserve the right to: Modify or discontinue products without prior notice Limit quantities per order 4. Pricing & Payments All prices are listed in INR (₹) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. Payments must be made through approved payment methods available on the website. Orders will only be processed after successful payment confirmation. 5. Order Acceptance & Cancellation Once an order is placed, you will receive a confirmation email. We reserve the right to cancel orders due to: Product unavailability Pricing errors Suspected fraudulent activity If your order is cancelled after payment, a full refund will be issued. 6. Shipping & Delivery We deliver across India (and internationally if applicable). Delivery timelines are estimates and may vary due to external factors. Terra Culture is not responsible for delays caused by courier services or unforeseen circumstances. 7. Returns & Refunds Due to the nature of food products, returns are only accepted if: The product is damaged, defective, or incorrect Claims must be made within 48 hours of delivery with proof (images/videos). Refunds will be processed after verification and may take 5–10 business days. 8. Product Quality Disclaimer Our products are natural and may vary in color, aroma, or taste. We do not guarantee identical consistency across batches. Customers with allergies should review product details carefully before purchase. 9. User Responsibilities You agree not to: Use the website for unlawful purposes Provide false or misleading information Attempt to disrupt or hack the website 10. Intellectual Property All content on TerraCulture.in including: Text Images Logos Product descriptions …is the property of Terra Culture and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited. 11. Limitation of Liability Terra Culture shall not be liable for: Any indirect, incidental, or consequential damages Losses arising from misuse of products Delays or interruptions in website access 12. Privacy Your use of the website is also governed by our Privacy Policy. We are committed to protecting your personal data. 13. Governing Law These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City, e.g., Ernakulam, Kerala]. 14. Changes to Terms We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. 15. Contact Information For any queries or concerns, please contact us at: 📧 Email: hello@terraculture.in 🌐 Website: https://terraculture.in